CLARK RUBBER AUSTRALIA
Retail training platform with offline capability, gamification, leaderboards, and custom reporting across 60 stores nationwide.
THE CHALLENGE
Clark Rubber needed a comprehensive training platform to serve their diverse team across 60 retail locations nationwide. With a customer base spanning families, tradies, hobbyists, and commercial customers, their staff required specialized product knowledge across pools, foam, and rubber categories.
Key challenges included:
- Unreliable internet connectivity in some store locations requiring offline training capability
- Complex organizational hierarchy across multiple stores and regions
- Need to drive training engagement and completion across a geographically dispersed team
- Management visibility into training progress, course deadlines, and completion rates
- Brand-aligned platform that reflects Clark Rubber's identity and values
OUR SOLUTION
We delivered a comprehensive Moodle platform with custom-built plugins and features specifically designed for Clark Rubber's unique operational needs and retail environment.
Our implementation included:
- Custom Offline Training Plugins: Staff can download training materials and complete courses without internet, syncing progress when reconnected
- Hierarchy Organization Plugin: Multi-level store structure reflecting regions, districts, and individual locations
- Gamification & Leaderboards: Points, badges, and competitive leaderboards driving engagement across all 60 stores
- Advanced Reporting Suite: Course deadline tracking, completion analytics, and customizable reports with CSV, PDF, and HTML exports
- Custom Theme: Brand-aligned design reflecting Clark Rubber's identity and positioning as an Australian retail icon
Management Visibility
REPORTING DASHBOARD
Custom analytics dashboard providing real-time visibility into training progress, completion rates, and deadlines across all 60 stores
Deadline Tracking
Real-time visibility into course deadlines and overdue training across all stores
Export Options
Export reports in CSV, PDF, or HTML formats for payroll and compliance
Hierarchy Filtering
Filter reports by region, district, or individual store for targeted insights
What We Built
KEY FEATURES
A comprehensive solution designed specifically for retail training across multiple locations with unreliable connectivity
Offline Training
Custom plugin enabling staff to download courses and complete training without internet connectivity, with automatic sync when reconnected.
Hierarchy Management
Custom organizational structure plugin managing 60+ stores across regions and districts with role-based access and reporting.
Gamification
Points system, achievement badges, and competitive elements driving training engagement and completion across all stores.
Leaderboards
Store-level and national leaderboards creating healthy competition and driving training completion rates across the network.
Advanced Reporting
Custom reporting suite with course deadlines, completion tracking, and exportable reports in CSV, PDF, and HTML formats.
Custom Theme
Fully branded theme aligned with Clark Rubber's visual identity and positioning as an Australian retail icon.
Driving Engagement
GAMIFICATION &
LEADERBOARDS
Store-versus-store competition transforms compliance training into an engaging challenge, driving completion rates across the network
NATIONAL RANKINGS
Q4 Training Completion
Brisbane Fortitude Valley
ChampionSydney Parramatta
Melbourne Richmond
Perth Osborne Park
Adelaide Mile End
ACHIEVEMENT BADGES
"The leaderboard transformed training from a chore into a challenge. Stores compete weekly to climb the ranks."
— Regional Training Manager
Engineering Details
TECHNICAL IMPLEMENTATION
Upgrade-Safe Architecture
All customizations implemented via plugins and theme extensions with no core modifications. Platform remains fully upgradeable and maintainable as Moodle evolves.
Coding Standards & QA
Follows Moodle coding guidelines and retail training best practices. Extensive testing across multiple store environments and connection scenarios to ensure reliability.
Performance Optimization
Offline capability with efficient sync mechanisms for unreliable connectivity. Optimized data caching and database queries for fast reporting across 60 stores.
Comprehensive Documentation
Administrator guides for hierarchy management, offline training setup, gamification configuration, and reporting documentation enabling internal team maintenance.
Ready to Start?
REQUEST SOMETHING SIMILAR
Need a custom Moodle platform with offline training, gamification, or advanced reporting? Tell us about your requirements and we'll provide a detailed proposal.